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‎01-18-2023 12:30 AM

HP Recommended
Product: HP Pavilion Gaming 17-cd0024na
Operating System: Microsoft Windows 10 (64-bit)

Hi. Yesterday I could not turn laptop on without plugging a charger.  When laptop went on it shows that battery was drained. That was a bit odd as I use laptop a day before and it had 100%. So it lost all its charge over night.  Later on i removed a charger  and turn off laptop shortly after. 20mins later i tried to turn it on and it wont start off battery again. So i was shocked a bit that battery went from 100% to 0%  in 20mins. 6 h later when i plug out charger battery went from 100% to 0% in  1 sec

Now when i am using laptop with charger it shows that battery has 91% charge and its endlessly charging.

 

I wanted to check  whats wrong with battery. However When i try to use web battery check i get only this error

"Error 404: There is no content available. fonts/hps/hp_icomoon.woff" as="font" type="font/woff" crossorigin> "

 

So i tried to download a HP diagnostic software it shows me same error Error 404: There is no content available. fonts/hps/hp_icomoon.woff" as="font" type="font/woff" crossorigin> 

 

Is support for this laptop as dead as my battery?

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