HP Pavilion Gaming Laptop 15-cx0xxx overheating during gaming

[lukas_sagner]

Hello, 

I have Pavilion Gaming Laptop 15-cx0xxx and during gaming CPU temperature  is over 90c and peaks up to 97c. I have clean cooling system, installed latest BIOS, and cool sense SW. Problem is the cooling fans run too low speed. When I update bios, fans run very fast but this speed notebook rich only during bios update. During gaming fans run much slower and even tempereture is that high they never run in full speed. Why? There is not any official sw to seting fans speed like on HP Omen.

[Riddle_Decipher]

@lukas_sagner Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

Here's how you change windows settings:

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

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[lukas_sagner]

Hello,

thank you for you reply. I haven't issue with thermal regarding dust in cooler or any. The "issue" is probably on sw/hw side because nothing what you post as advice doesn't help with fan's speed. The speed is too low. I think there is SW problem between balancing noise and temperature. I'd rather have a noisier laptop during the game than reach such temperatures and still have thermal trotling. 

Why would I reducing any resolution or details in games if I have fps about 100. I need run fans on its max speed during gaming not only during bios update.

When I turn off CPU overboost temperature is about 70c, but it is not solution too.

Thanks for help.

[KrazyToad]

@lukas_sagner

The HP Pavilion Notebooks do not have the otion for Fan settings like HP Omen

If the Notebook is still overheating alot of performing all the steps, I suggest you contact HP Support in your region

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

[zoro3]

i have exactly the same problem did you find a solution

[lukas_sagner]

Hello, no I did not. I found profile for notebook fan controll app. But this profile can control only one fan (on CPU), Try to set maximum and run some tests. Temperatures was similar. So there is same thermal issues as on others gaming laptops.  Cooling is too weak.

I have some positive results with undervolting CPU to -0,125V over intel XTU app. And reduce max boost power from 45W to 39W.