HP Pavilion Gaming run very hot

[Kaos1105]

Hello everyone.

My new HP Pavilion Gaming run very hot when gaming, exceed 90 Celcius on both CPU and GPU which make me worry a lot. I have updated to lastest BIOS, drivers, ect. I know that HP Omen have software that check fan speed, why HP Pavilion gaming cant have one. There is no way to check fan speed and i have the feeling that the fan is far too weak to cooldown the I7-8750h and GTX 1060 max Q. Anyway i dont want to open the laptop to check the cooling so if one of the fans is not connected properly or working properly, will BIOS detect that and report a message.

[Petro_]

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@Kaos1105 wrote:

Hello everyone.

My new HP Pavilion Gaming run very hot when gaming, exceed 90 Celcius on both CPU and GPU which make me worry a lot. I have updated to lastest BIOS, drivers, ect. I know that HP Omen have software that check fan speed, why HP Pavilion gaming cant have one. There is no way to check fan speed and i have the feeling that the fan is far too weak to cooldown the I7-8750h and GTX 1060 max Q. Anyway i dont want to open the laptop to check the cooling so if one of the fans is not connected properly or working properly, will BIOS detect that and report a message.

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Hello.

You don't have to worry. Everything under 100 degrees is ok as to speak, if the hardware sence a too high temp it will throttle the CPU. That is in my opinion more frustrating, the speed goes down because the computer cant keep up with the heat...

If you download intels XTU and benchmark your system from there you can better see what's going on with your hardware, test it with the power cord connected.

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-

Under 100c is ok though as long as throtteling doesn't occur.

[Kaos1105]

The throtteling occured from 85 celcius alrealdy, pulled the CPU clock from 3.9 Ghz to 3.0-3.2 Ghz. Event at that clock the CPU still reach 90 celcius. I buy a i7-8750h and a GTX 1060 only to get 25% lower than actual speed. I know this is not some Omen Gaming but please update the Bios so the fan run faster. Hp laptops have bad reputation in cooling alrealdy, please dont make it worse.

[Petro_]

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@Kaos1105 wrote:

The throtteling occured from 85 celcius alrealdy, pulled the CPU clock from 3.9 Ghz to 3.0-3.2 Ghz. Event at that clock the CPU still reach 90 celcius. I buy a i7-8750h and a GTX 1060 only to get 25% lower than actual speed. I know this is not some Omen Gaming but please update the Bios so the fan run faster. Hp laptops have bad reputation in cooling alrealdy, please dont make it worse.

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This is bad and unacceptable, If one buy's a computer promised to deliver this 100% of power it should be able to maintain that if it's properly engineered... Otherwise you would of course buy the cheaper not so fast one...

What I can advise you will kill the warranty so my second best and safe advice is to take it back and run a game/stress test and tell them "fix it".

Cant you hear the fan(s) at all?

[iomare]

Hi

If the fans are not working correctly it should give a failure code when testing with HP diagnostics. Since your PC is new you can always contact HP support directly (even from HP support assistant app)

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@Petro_ wrote:

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@Kaos1105 wrote:

The throtteling occured from 85 celcius alrealdy, pulled the CPU clock from 3.9 Ghz to 3.0-3.2 Ghz. Event at that clock the CPU still reach 90 celcius. I buy a i7-8750h and a GTX 1060 only to get 25% lower than actual speed. I know this is not some Omen Gaming but please update the Bios so the fan run faster. Hp laptops have bad reputation in cooling alrealdy, please dont make it worse.

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This is bad and unacceptable, If one buy's a computer promised to deliver this 100% of power it should be able to maintain that if it's properly engineered... Otherwise you would of course buy the cheaper not so fast one...

What I can advise you will kill the warranty so my second best and safe advice is to take it back and run a game/stress test and tell them "fix it".

Cant you hear the fan(s) at all?

---

In response to @Petro_  who in other threads has talked about Experts and their voluntary "work" here in the Community. What do you mean by 100% power? Do you mean that all the cores of the CPU should be running at 4,1 GHz all the time which is the boost limit for the  I7-8750h?

Well, this is not possible and I believe it is not possible in any notebook, gaming or otherwise that all cores are running at max continuously (because of the heat). Try running a stress test such as AIDA64 Extreme and see the core speeds during test (on any notebook)

Here you can read about Intel Turbo Boost and how it works:

https://www.intel.com/content/www/us/en/architecture-and-technology/turbo-boost/turbo-boost-technolo...

So if all cores are able to run at 3.2 GHz continuously with high temps of the GTX 1060 during gaming it does not seem so bad to me. You have been talking about the CPU, however, the GPU is going to create an increase in temperature. So the notebook needs to be designed to balance these temps.

The I7-8750h is also a CPU which has a "Configurable TDP-down" so will run differently in different computers.

https://ark.intel.com/content/www/us/en/ark/products/134906/intel-core-i7-8750h-processor-9m-cache-u...

Probably parameters which  are considered are speed, temps, noise (fans), thickness of case...

Regards,

David

[Kaos1105]

Well after spending a day watching reviews of this laptop i can safely confirm that HP Pavilion Gaming 15 has a really bad cooling system which is okay for me. I guess i just have to undervolt and underclock the CPU, the GPU so that they dont fry the mainboard someday. I just wish HP release an BIOS update to increase fans speed since the fans are working correctly but  these fans run too silently compare to other budget gaming laptop.  Lower the CPU to the base clock 2.2Ghz when gaming is the only solution i came up with, so the FPS lower too.

[Petro_]

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@iomare wrote:

Hi

If the fans are not working correctly it should give a failure code when testing with HP diagnostics. Since your PC is new you can always contact HP support directly (even from HP support assistant app)

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@Petro_ wrote:

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@Kaos1105 wrote:

The throtteling occured from 85 celcius alrealdy, pulled the CPU clock from 3.9 Ghz to 3.0-3.2 Ghz. Event at that clock the CPU still reach 90 celcius. I buy a i7-8750h and a GTX 1060 only to get 25% lower than actual speed. I know this is not some Omen Gaming but please update the Bios so the fan run faster. Hp laptops have bad reputation in cooling alrealdy, please dont make it worse.

---

This is bad and unacceptable, If one buy's a computer promised to deliver this 100% of power it should be able to maintain that if it's properly engineered... Otherwise you would of course buy the cheaper not so fast one...

What I can advise you will kill the warranty so my second best and safe advice is to take it back and run a game/stress test and tell them "fix it".

Cant you hear the fan(s) at all?

---

In response to @Petro_  who in other threads has talked about Experts and their voluntary "work" here in the Community. What do you mean by 100% power? Do you mean that all the cores of the CPU should be running at 4,1 GHz all the time which is the boost limit for the  I7-8750h?

Well, this is not possible and I believe it is not possible in any notebook, gaming or otherwise that all cores are running at max continuously (because of the heat). Try running a stress test such as AIDA64 Extreme and see the core speeds during test (on any notebook)

Here you can read about Intel Turbo Boost and how it works:

https://www.intel.com/content/www/us/en/architecture-and-technology/turbo-boost/turbo-boost-technolo...

So if all cores are able to run at 3.2 GHz continuously with high temps of the GTX 1060 during gaming it does not seem so bad to me. You have been talking about the CPU, however, the GPU is going to create an increase in temperature. So the notebook needs to be designed to balance these temps.

The I7-8750h is also a CPU which has a "Configurable TDP-down" so will run differently in different computers.

https://ark.intel.com/content/www/us/en/ark/products/134906/intel-core-i7-8750h-processor-9m-cache-u...

Probably parameters which  are considered are speed, temps, noise (fans), thickness of case...

Regards,

David

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Well... Yes?

When I buy a FIAT with a Ferrrarrri  enginge in it I am expecting the engineer to have put some brains behind it, not just turn the power down to Fiat-level again just because this sad engineer have not solved the coolant question...

Of course it's going to get hot and of course it's going to throttle, question is how fast the CPU heats up and throttle, 15 sek, one minute? That's the question Mr.Expert and reading the threadstarters complaint it's getting way to hot way to early...

Again, best thing, take it back, run a stress test and tell them to fix it...

PS: Don't criss-crossing the threads please, If you have something to say, say it in that specific thread.

[Kaos1105]

I alrealdy take them to the local authentic service. They told me it is normal for a budget-light gaming laptop, unless i spend 500$ more to get some expensive heavy weight gaming laptop, i might have better thermal system. So they suggest have FPS capped at 60, lower resolution and graphic. But to be fair at this price point, the dell G7 have way better cooling system, the MSI even have 6 heatpipe. It's weird that HP did not try to compete with other brands in budget gaming laptop.

[iomare]

Hi @Kaos1105 

You are correct. I believe most of the budget gaming laptops are not allowing the full potential of the hardware installed on it. I would not worry too much about the heat as the system is designed to protect the components.  I am sure there are other notebooks out there which are able to keep the temps cooler, but maybe have a worse design in other areas (such as keyboard or other areas).

You could try contacting HP support via chat (from HP support assistant) and see if they can take a look at the system.

@Petro_ 

I do not understand what you mean by crisscrossing. This is a Community and all threads are part of the Community. When you talk about Ferrari I guess it depends what Ferrari you are talking about and is there a mass produced Fiat Ferrari, unless we consider the Dino.

What I am trying to say is that you make statements which I do not understand such as:

"This is bad and unacceptable, If one buys a computer promised to deliver this 100% of power it should be able to maintain that if it's properly engineered"

and in the next post after not answering the questions I asked you, you state

"Of course it's going to get hot and of course it's going to throttle, question is how fast the CPU heats up and throttle, 15 sek, one minute?"

Did you try the test I mentioned above? How long does it take for the CPU to present some throttling in regard of its potential speed (in any of your notebooks)?

"That's the question Mr.Expert and reading the threadstarters complaint it's getting way to hot way to early."

Where is that question? I read that during gaming the CPU is getting too hot and is throttling.

Anyway, all the best,

David

"

[Petro_]

Sidenote:

I 10 years ago bought a gaming laptop (ASUS or MSI) to my then girlfriends son, It played every game he through at it without problem but after a couple of hours we could fry an egg on that keyboard! 8D 

He could only play games with headphones, the double fans did like 95db but that i7 and nVidia card never throttled!