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HP Pavilion - 15-au123cl
Microsoft Windows 10 (64-bit)

After replacing the new BP02XL battery, it still could not power the laptop. Is there a charging adapter on the motherboard of this laptop? The F2 system diagnostics cannot find the battery.

2 REPLIES 2
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@Ericactive170 

 

Parts list

 

           https://partsurfer.hp.com/?searchtext=Y1N95UAR

 

Your machine uses battery part # 849909-855 which is N/A from HP Store. You can use part # to order elsewhere for example

 

           https://www.newegg.com/p/16J-014W-005V0?srsltid=AfmBOoojxdzxLQw-gkV8OOC2jfEOOT2NIhp5GfPndtbQsesg2kSx...

 

Regards.

BH
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