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- HP Pavilion Laptop # 15-au23cl Battery Replacement doesn't w...

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04-24-2025 07:22 PM
Product: HP Pavilion - 15-au123cl
Operating System: Microsoft Windows 10 (64-bit)
After replacing the new BP02XL battery, it still could not power the laptop. Is there a charging adapter on the motherboard of this laptop? The F2 system diagnostics cannot find the battery.
2 REPLIES 2
04-24-2025 09:05 PM
Parts list
https://partsurfer.hp.com/?searchtext=Y1N95UAR
Your machine uses battery part # 849909-855 which is N/A from HP Store. You can use part # to order elsewhere for example
Regards.
BH
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