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‎07-14-2020 10:54 PM

HP Recommended
Product: Pavilion 15-CS0058OD
Operating System: Microsoft Windows 8.1 (64-bit)

I have a Pavilion 15 inch laptop (HP 15-CS0058OD) and have had it verified a couple of times that the motherboard is dead. It is only about 1.5 years old and has already had a fan replacement too. Are there options to trade this in or replace the motherboard.? 1.5 years doesn’t seem old enough to retire! Thanks!

1 REPLY 1

‎07-17-2020 02:02 PM

HP Recommended

@Dasphool

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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