HP Pavilion Notebook Battery Replacement

[SLKONI]

My notebook has crashed several times in as many days reporting a problem with the battery.

HP Support Assistant then says a replacement battery is required.

Battery charges OK when plugged in and HP Support Assistant then says battery is OK but it only lasts about an hour.

Can anyone tell me what model battery is required?

I have tried the HP links but either tells me it can't find any products or batteries are not available for the model.

Find this hard to believe as the laptop is still in warranty.

HP Pavilion - 14-ce3501na

Product number   8FH65EA#ABU

Thanks

[The_Fossette]

@SLKONI

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Below is the battery part number.

L11119-855

You can purchase all the replacement parts available for your computer from the HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or else you can contact the support team and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

I hope that answers your question and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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