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‎04-30-2018 10:50 AM

HP Recommended
Product: DESKTOP-MT121DS
Operating System: Microsoft Windows XP (64-bit)
HP Pavilion Notebook - Bios needs to be upgraded before Windows 10 update is possible
 
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 Product Name: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

Have the same problem as some other HP users: Windows 10 updates does not run because of error message "HP Pavilion Notebook - Bios needs to be upgraded before you can upgrade to Windows 10".

As I learned from similar questions it's a problem of AMD update.

Where can I find the instruction how to act with my laptop?

Product ID  is; 00325-95949-14726-AAOEM

Hope for help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2018 01:32 AM

HP Recommended

Hi,

 

You need to run the setup you downloaded as administrator. Right-click on setup file and run as administrator. Once you have installed and rebooted you can wait until Windows tries to install the updated version and it should no longer give error. You can also force the update to take place by going to Microsoft page and clicking on update now.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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6 REPLIES 6

‎04-30-2018 11:03 AM

HP Recommended

Hi,

 

Please provide exact model or product number for further help. Here is link to HP support page showing how to find it:

 

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

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‎04-30-2018 11:28 AM

HP Recommended
That's my model number (15-ab143cl )
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‎04-30-2018 01:14 PM

HP Recommended

Ok.

You need to download and install this BIOS update before you can upgrade/update Windows 10

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series/8...

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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‎04-30-2018 10:33 PM

HP Recommended

have downloaded the stuff you sent to me now so what next am i gonna do thanks for helping me out.....

Was this reply helpful? Yes No

‎05-02-2018 01:32 AM

HP Recommended

Hi,

 

You need to run the setup you downloaded as administrator. Right-click on setup file and run as administrator. Once you have installed and rebooted you can wait until Windows tries to install the updated version and it should no longer give error. You can also force the update to take place by going to Microsoft page and clicking on update now.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No

‎05-03-2018 07:12 AM

HP Recommended
Please I need you to verify free anti virus for my hp system thanks for being helpful really appreciate my system is uptodate now
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