HP Pavilion Webcams

[Marius_Roma]

I have an HP Pavilion - 15-cs3054nl notebook.

In the device list I see two cameras:

- HP IR Camera

- HP Wide Vision FHD Camera

Where are they located?

I see and use a camera on the top of the screen: which camera is it?

And where is the other one?

Regards

[ub6424]

Hello @Marius_Roma 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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[Marius_Roma]

Many thanks.

It's a HP Pavilion - 15-cs3054nl and the P/N is 9HB72EA#ABZ

[ub6424]

Hello @Marius_Roma 

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@Marius_Roma wrote:

I have an HP Pavilion - 15-cs3054nl notebook.

In the device list I see two cameras:

- HP IR Camera

- HP Wide Vision FHD Camera

Where are they located?

I see and use a camera on the top of the screen: which camera is it?

And where is the other one?

Regards

---

The device list show what type of cameras are available ( notebook configuration )

- HP IR Camera ( HD )

or

- HP Wide Vision FHD Camera ( Full HD )

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

[Marius_Roma]

Many thanks for your answer.
I am still unable to understand what "HP IR Camera" is.
Let me describe the tests I performed.
- I disabled both devices and my camera app does not work.
- I enabled only "HP Wide Vision FHD Camera" and my camera app works.
- I disabled "HP Wide Vision FHD Camera" and enabled "HP IR Camera" and my camera app does not work.
So, my questions are: how can I use the "HP IR Camera"?
- What app or program does manage it?
- What is the reason because it is installed?
- Does "IR" mean Infrared or what else?
Regards