HP Pavilion battery

[Mauriziobuf]

All, I'm facing with a battery low-performances issue: I'd replace it, how much does it cost? Did anone already replace it? Easy? Thanks in advance

[ub6424]

Hello @Mauriziobuf 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration before we focus on your battery ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Mauriziobuf]

Hello, in the meantime I collect laptop information, I can state that yesterday I performed a battery test (with an official HP tool) and the outcome  was that battery recharge performance is low, maybe due to the several recharge cycles over the years .. 

[Mauriziobuf]

Hello, I finally collected the data, below the list:

OS Name --> MS Windows 10 Home

Version --> 10.0.19044

Sys model --> HP Pavilion Laptop 15-cs0xxx

SKU --> 4PQ03EA#ABZ

Processor --> Intel Core TM i5-8250 CPU @ 1.60GHz, 1800 Mhz, 4 core

BIOS --> Insyde F.25, 28/04/2022

thanks for support

[ub6424]

Hello @Mauriziobuf 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.26 Rev.A

19.5 MB

Aug 15, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.E

17.2 MB

Aug 29, 2021

Download

HP Consumer Desktop / Notebook PC ME Firmware Update

01 Rev.A

7.7 MB

Jul 24, 2018

Download

HP Support Assistant

9.7.433.0 Rev.A

162.2 MB

May 13, 2021

Download

(6) Reboot Windows

(7) Test your notebook

(8) Please report your results

[ub6424]

Hello @Mauriziobuf 

Please < calibrate > your battery ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged ( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Reboot notebook

(8) Please report your results

[Mauriziobuf]

Hello, many thanks for your suggestions, I'm going to consider that and get all such updates.

Let you know if I'll notice any improvement

Thanks again

Maurizio 

[ub6424]

Hello @Mauriziobuf 

(1) After all is done start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(2) Please report your results

[Mauriziobuf]

Hello, I've done all suggested updates and checks, below the final outcomes

do I have to consider the battery at 59% of its beginning capacity? finally, to be changed or not?

Thanks in advance

[ub6424]

Hello @Mauriziobuf 

---

@Mauriziobuf wrote:

Hello, I've done all suggested updates and checks, below the final outcomes

do I have to consider the battery at 59% of its beginning capacity? finally, to be changed or not?

Thanks in advance

---

The battery has already had numerous charge cycles, but it has lost a lot of capacity overall, so I would replace it in the near future !

Full capacity has decreased by 41% ( capacita carica completa 59% )

Kind regards