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‎11-18-2022 10:55 AM

HP Recommended

I have a HP Pavilion dv7-3165dx Entertainment Notebook. I want to upgrade the RAM to 16gb I currently have both slots filled with two 4gb for a total of 8gb. I want to upgrade to 16GB of Ram. Is this an option for this model?

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1 REPLY 1

‎11-18-2022 11:03 AM

HP Recommended

Hi:

 

Unfortunately, 2 x 8 GB of memory would probably not be an option for your notebook.

 

The Crucial memory report indicates that 2 x 4 GB is the max.

 

HP - Compaq Pavilion dv7-3165dx | Memory RAM & SSD Upgrades | Crucial.com

 

You can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

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