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HP Pavilion Laptop PC 15t-eg000 CTO

When I connect my HP Pavilion laptop 15t-eg000 to my HP Universal USB-C Multiport Hub via the USB-C, my laptop will not charge.  It does charge with my 45W AC power adapter though.  And, I'm able to connect my external monitors to the hub while the hub is connected to my laptop using the USB-C port, as well, and the displays work fine.  The hub can provide up to 65W, so it should be able to charge my laptop.  I've never been able to get it to charge, even after updating all of my drivers. 

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