• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-15-2022 10:53 AM

HP Recommended
Operating System: Microsoft Windows 11

We bought the HP Pavilion x 360 Laptop in Aug 2020 for my daughter for HS. She is telling me that it is very laggy, it's loud, and it overheats easily and has been since we bought it. Has anyone else experienced this or have any fixes for me to try? I'm making sure it's all up to date right now... and of course it's out of warranty now so any help is appreciated! Thank you! 

Category:
1 REPLY 1

‎06-15-2022 11:01 AM - edited ‎06-15-2022 11:15 AM

HP Recommended

Hello Mommariegel,

 

the fan outlets and the inside of the notebook should be cleaned. A possibly slower hard drive should be replaced with an SSD. If you go even further, you could replace the thermal paste of the CPU, GPU and bridges to stop the overheating.

 

These are just a few tips that I can give.

 

If you are brave, go through this procedure:

https://www.ifixit.com/Guide/HP+Pavilion+x360+14m-cd0005dx+Heat+Sink+and+Fan+Replacement/130782

 

best regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.