HP Pavilion x2 Detachable 10-n002ns Unable to boot to USB or DVD, Legacy Boot option missing in

[W10toomuchforX2]

Hello,

I have the same problem with my HP X2 Detachable 10-p0xx.

The Windows 10 Updates floated the 32GB SSD until no more updates were possible (not much additional SW installed, big data folders already outsourced to SD-Card).

I updated to the current newest bios version F.34 (from F.11).

I create a bootable device with rufus.

I tried many different modifications and combinations:

- on USB-Stick / USB-HDD 

- NTFS/FAT

- with Win10Home / Win7Pro in 2 different iso-versions also a 32 bit - iso with MBR certainly / Lubuntu 19.04

-  with SecureBoot enabled/disabled

- ...

Sometimes windows start to load files, but then a red bar in the top appears an it get stuck.

Sometimes I could not even see the hdd in the boot menu.

Lubuntu attempt ended immediately with grub commandline

I guess a solution could be a BIOS version supporting Legacy respectively CSM.

Btw to reset the current factory installed Win10Home (from Win control panel) does not work due to lack of disk space (certainly you have not the possibility to choose the SD-card).

The Win7Pro License I bought specially for my X2 to reinstall it. Dind't expect so much problems.

I would appreciate to get some advice how to reinstall the X2 in order to set up a clean OS. If I would sell it I also would need to do so - right?

Thanks a lot in advance.

[Kumar0307]

@W10toomuchforX2, Welcome to the HP Support Community!

Thank you for the detailed information. Let us run a hardware test on the PC to check its functionality

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. Perform System Test > Extensive test. Share the result on your next post.

Also, according to the product specifications I see that the PC came with Windows 8.1 (32 bits) pre-installed.

HP recommends using the OEM version of windows OS.

For more info on Obtaining PC Recovery media, refer to this document.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!