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‎03-25-2025 02:04 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0047tx

laptop HP Pavilion x360 - 14-cd0047tx cannot recognized webcam after upgrade bios 

 

is there any software can fix this problem?

 

regard,

pusti

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5 REPLIES 5

‎03-25-2025 09:37 AM

HP Recommended

Your laptop was delivered with Windows 10 and you upgraded to Windows 11.

 

That is fine, but the upgrade, since it is not supported by HP with all compatible drivers, comes with a catch.

 

The catch is that not all of features of the laptop will work.

 

There is nothing you can do to change that.

 

You can purchase an external USB webcam that is compatible with Windows 11 as a workaround.


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‎03-26-2025 12:40 AM

HP Recommended

Hi Erico

 

I just comeback this laptop to windows 10, but after install windows and update windows. icon camera still not show in device manager. 
and when execute camera application in windows still not find camera with error code 0xA00F4244.
do we have another driver to install 

 

Pusti

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‎03-26-2025 08:29 AM

HP Recommended

You are not the only person this has happened to.

 

Try the steps in this third party video at YouTube.

 

https://youtu.be/jMRRgU_R4SY?si=Bk34Duid2Dnlnd3y


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‎04-07-2025 02:09 AM

HP Recommended

Hi Erico,

I have followed the instructions given on YouTube. But still failed to display the camera. Is there a driver update for the camera that is compatible with the Windows 10 that we use?

 

Regards,
Pusti

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‎04-10-2025 11:16 AM

HP Recommended

I was not able to locate the webcam driver you need.


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