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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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03-25-2025 09:37 AM
Your laptop was delivered with Windows 10 and you upgraded to Windows 11.
That is fine, but the upgrade, since it is not supported by HP with all compatible drivers, comes with a catch.
The catch is that not all of features of the laptop will work.
There is nothing you can do to change that.
You can purchase an external USB webcam that is compatible with Windows 11 as a workaround.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
03-26-2025 12:40 AM
Hi Erico
I just comeback this laptop to windows 10, but after install windows and update windows. icon camera still not show in device manager.
and when execute camera application in windows still not find camera with error code 0xA00F4244.
do we have another driver to install
Pusti
03-26-2025 08:29 AM
You are not the only person this has happened to.
Try the steps in this third party video at YouTube.
https://youtu.be/jMRRgU_R4SY?si=Bk34Duid2Dnlnd3y
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
04-10-2025 11:16 AM
I was not able to locate the webcam driver you need.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"