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Hi

I was reading reviews on other's who purchased the laptop that I did.  The product description shows 2 year warranty but when I call I was told that the laptop only had 1 year warranty.  Please explain this to me someone.

Thank you so much

HP Pavilion x360 15.6" HD Convertible Touchscreen Laptop - Intel Core i5-8265U Processor - 8GB Memory - 512GB Solid State Drive - 2 Year Warranty Care Pack with Accidental Damage Protection - Windows 10 Home

1 REPLY 1
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@44QNY 

The HP standard warranty in the U.S. is 12 months,  In other countries, it might be longer.



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