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‎12-22-2018 12:45 PM

HP Recommended
Product: HP Pavilion x360 15-bk020wm

After doing some testing it says the hard drive has failed. Can I replace it ? If so where do I get one? I couldn't find any for sale. 

1 REPLY 1

‎12-24-2018 05:12 AM

HP Recommended

@Chance1359


Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a Hard Drive replacement.

 

Don't worry, I'm here to help! 

 

Your computer has a 1 TB 5400 rpm SATA installed on it. 

 

Product Specs Page

 

HP replacement part# is 762990-005.

 

HP Parts Store


I have sent you a Private Message with the Hard Drive replacement options.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.


Let me know if you have any other questions.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

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