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‎03-31-2022 08:22 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I haven't had to use the internal card reader before or for a very long time but it is now not working, when I need it.

It is not recognising the card when it is put in but it is also not listing the card reader in the device management list.  I have checked I have the most up to date BIOS, driver for Realtek and windows updates.

I have looked to see if it is disabled in the BIOS but I cannot see the option to check, the options are not the same a other solutions people have found.

Any help much apreciated.

The laptop is old and out of warranty now.

Category:
3 REPLIES 3

‎03-31-2022 08:46 AM

HP Recommended

Have you tried installing the Realtek Card Reader driver to see if that resolves the issue?

https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75933.exe

 

I ask that because you have not specified that you tried already.

 

You can always go to a store that sells SD cards and purchase an adapter for the format card that you want that will plug into an available USB port.  That is a workaround if the Realtek Card reader is no longer functional.


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‎03-31-2022 08:50 AM

HP Recommended

Apologies for not saying that but yes I have tried re-installing the Realtek card reader driver. It does this and then nothing.

I have ordered a USB adapter but, am impatient, didn’t want to wait 😉

Thank you for your reply

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‎03-31-2022 08:53 AM

HP Recommended

OK.  YOu're welcome.

 

Going to the store cuts out the delivery in the post!


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