HP Pavilion x360 Convertible 14-cd0xxx screen is lifted off the backing in the bottom corners

[EladB_1]

hi 

i have same problem

my hp pavilion x360 convertible 14m-cd0xxx lcd 

product number 5BM74UA#ABA

when i transfer to tablet mode the screen poped out in the right down corner and it looks like the hinge is out too.

my screen have cracks in that corner also and i cant close the laptop without getting the screen damaged more

i see here a lot of similar problems with this model so it looks like design problem or production defect.

please advise

thanks

Elad

[Pejhay]

I too have the exact same problem described herein.  Delamination of screen in bottom left corner, and now cracking of screen.  Have never used 360 option, so just seems poor product.  Please tell me how I go about getting this replaced.

[Carolina2020]

I contacted support through the 800 number and they told me I could send it to them. However since mine was out of warranty they wanted to charge me $615 for the repair which is more than the laptop is even worth new. 

[MoonWarden]

I have the same problem, I seldom move it and one day after opening it I heard the "Crack" and the display began to pop off on the right side.

Please help

[kanthi1]

actually, this is my second time using the hp Pavillion series, disappointing, terrible experience, mine is also the same model but including tablet mode is not working properly, tired of getting it to the service centers, don't think anyone can help this 

[Akhii]

Same problem

[Akhii]

I too have same prblm now. May I know what u did? 

[Domorac]

I have tha same problem, i am really careful with the laptop but at first i though it was my fault untill i get here and a realize the screen problem it's a laptop problem, so sad cause its a really bad time to have issues with the laptop.

[AlEXCHISAM]

my laptop touch pad not working.

[neccleston]

I have the same problem.

Mu HP Pavillion x360 is 17 months old and has just developed this problem. Can you share the solutions?

Thanks