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‎05-08-2021 07:17 AM

HP Recommended
Product: HP Pavilion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Hi there, I want to upgrade the RAM in my Pavilion x360 Convertible laptop. It's the red version (there seem to be plenty of different versions with different ways of unscrewing the bottom.) I am not confident enough to do it myself, so I took it to Curry's PC world and they said it's just not possible to upgrade the RAM at all because it's the convertible version -- but I seem to have found videos of people doing it online. My question is this: is it possible, and it's just that PC world won't do it for me?

 

 

4 REPLIES 4

‎05-08-2021 02:25 PM

HP Recommended
@Jopsicle wrote:

... so I took it to Curry's PC world and they said it's just not possible to upgrade the RAM at all because it's the convertible version ...

@Jopsicle 

 

What is your machine first ?  Please use the following way to find out the model/product of your machine


                    https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎05-09-2021 05:01 AM

HP Recommended

Hi Banhien, thanks for your response!

 

My product name is: HP Pavilion x360 Convertible

 

The model is: N9R01EA#ABU

 

Do you think it is possible to upgrade the RAM?

 

All the best,

 

Joe

 

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‎07-05-2021 05:51 AM

HP Recommended

Hi there folks,

 

No one ever responded to this, anyone got any ideas?

 

Thanks!

 

Joe

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‎09-01-2021 10:15 AM

HP Recommended

HI there,

 

Can anyone answer this question for me please? My product number is N9R01EA#ABU, and all I want to know is whether it's possible to install new RAM on this laptop. I can't seem to find the information anywhere, and I've been to PC world and they say they don't do it! I thought  would find the answer on this forum, as I don't want to ring up the HP helpline and be on hold for ages -- and they don't povide an email address. Any experts on here able to answer this  for me?

 

Thanks!

 

Joseph

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