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- HP Pavilion x360 second hard drive not showing

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05-20-2020 11:14 AM
Product Number: 1VJ30EA#ABU
Having researched through this forum on the ability to put a 2.5" SSD in my laptop, I bought a 1TB Sandisk Ultra and SATA cable,
I used EaseUS Partition Master Professional to create a logical drive on it as I am only going to use it as storage.
I then connected it to the motherboard as shown on a thread I read. On power up, the drive is not showing at all.
I have used the HP Support Assistant and updated everything available. I then used the online Virtual Agent and followed every step shown but still to no avail.
If I connect the SSD using a USB caddy it shows as it should and all disk checks come back ok.
Am I missing something to have the laptop see the extra SSD?
Any help to resolve this will be gratefully appreciated as I would prefer to use the extra storage internally since the SATA USB Caddy is mains powered
05-20-2020 01:28 PM
Did you buy the right HDD cable for your machine ? If YES. please bring SSD out, initialize and format it (do not you other software, use Windows on your machine) then put it back.
Hope this helps.
Regards.
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