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‎05-23-2017 08:41 AM

HP Recommended
Product: Pavillion 15-bc003nf
Operating System: Microsoft Windows 10 (64-bit)

Hello, i would like to know what is the maximum capacity of ram i can install, since this product page is not the product i have and it doesn't mention anything about maximum ram, but this pdf manual shows the exact specifications of my laptop yet it still doesn't mention anything about maximum ram, can HP team please tell me if it's 16 GB or 32 GB, here is a list of specifications (by Specci):

 

Specs.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2017 08:51 AM

HP Recommended

Hello @Omarrrio,

 

Your PC will support 16GB of RAM, max.

 

Manual : http://h10032.www1.hp.com/ctg/Manual/c05117922

Read page 1

 

 

Memory Two SODIMM slots - customer non-accessible/non-upgradeable

 

DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133)

 

Supports up to 16GB max system memory
4096MB (4096MB x 1)
6144MB (2048MB x 1 + 4096MB x 1)
8192MB (4096MB x 2)
8192MB (8192MB x 1)
12288MB (8192MB +4096MB)
16384MB (8192MB x 2)

 

Your Pc has customer non-accessible/non-upgradeable  so Components should be accessed only by an authorized service provider. Accessing these parts can damage the computer or void the warranty. ( Read page 34)

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎05-23-2017 08:51 AM

HP Recommended

Hello @Omarrrio,

 

Your PC will support 16GB of RAM, max.

 

Manual : http://h10032.www1.hp.com/ctg/Manual/c05117922

Read page 1

 

 

Memory Two SODIMM slots - customer non-accessible/non-upgradeable

 

DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133)

 

Supports up to 16GB max system memory
4096MB (4096MB x 1)
6144MB (2048MB x 1 + 4096MB x 1)
8192MB (4096MB x 2)
8192MB (8192MB x 1)
12288MB (8192MB +4096MB)
16384MB (8192MB x 2)

 

Your Pc has customer non-accessible/non-upgradeable  so Components should be accessed only by an authorized service provider. Accessing these parts can damage the computer or void the warranty. ( Read page 34)

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No

‎05-23-2017 09:01 AM

HP Recommended

Thank you, another tiny question, if i get some other ram, other than DDR4-2133, would it work on it ?

Was this reply helpful? Yes No

‎05-23-2017 09:10 AM

HP Recommended

Hello @Omarrrio,

 

Thank you for your reply !!

 

 

NO, The memory type has to be DDR4-2133

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

Was this reply helpful? Yes No

‎05-23-2017 09:12 AM

HP Recommended

Thank you so much, @GBL84 !

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‎05-23-2017 09:20 AM

HP Recommended

You're very Welcome !! @Omarrrio

 

 

 

 All the Best !!!     Thanks for being a member !

 

 

 

 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No
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