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Hi my battery is dead now I want to replace and buy a new one any authentic leads. Alsa iso on startup it say fan is not working an making noise please help me out in this regard as well

DaniyaNiazi_0-1723333311392.png

 

2 REPLIES 2
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@DaniyaNiazi 

 

What is your 15-cc1xx machine ? Anyway, the series only has one option for battery which is  (3-cell, 41-WHr, 3.6-AHr, Li-ion) battery part # 920070-855.

 

You can order from :   https://partsurfer.hp.com/?searchtext=920070-855

 

Or use part # to order elsewhere.

 

Regards.

BH
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Hi Thanks, Its 15-cc120TX.

I can not see buy option here https://partsurfer.hp.com/?searchtext=920070-855.

Can you please check if this is fine https://www.cpumedics.com/hp-920070-855-3-cell-tf03xl-tfo3xl-battery-for-hp-pavilion-14-bp-14-bf-14-...

Also, I get a FAN not working 90db message on startup is it due to battery heatup?

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