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I have an HP Pavillion Laptop, HP Pavilion x360 Convertible, W0J50PA#ACJ purchased in 2016 in India. The battery it seems has degraded over the years and needs replacement.
I have been trying to locate an original battery on HP website, but not able to find one. I don't want to buy from grey market, as the product might be fake.
Can someone please help me find a battery for my laptop.
Thanks for your help & advice.
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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