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‎09-05-2020 06:01 AM - edited ‎09-07-2020 10:09 AM

HP Recommended
Product: HP Envy X360 15-ee0003nl
Operating System: Microsoft Windows 10 (64-bit)

Hi. I bought 1 month ago an HP Envy x360 and I'm very happy with it.

 

But 2 days ago my pen attached to the left side felt because the magnetic force is not strong enough to keep it safe while moving the Notebook. Is there any way to buy or receive more tips without buying a new pen (it also costs 70$ on HP website, but the pen is okay...).

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2020 02:51 PM

HP Recommended

@GiulioSal Welcome to HP Community!

 

I understand that you would like to purchase the pen tip.

 

In that case, I would suggets you contact our HP shopping team. They will help you.

 

https://store.hp.com/us/en

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

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1 REPLY 1

‎09-07-2020 02:51 PM

HP Recommended

@GiulioSal Welcome to HP Community!

 

I understand that you would like to purchase the pen tip.

 

In that case, I would suggets you contact our HP shopping team. They will help you.

 

https://store.hp.com/us/en

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No
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