-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
From the user manual for your laptop that is a yes, you can charge the battery.
Use the USB type-C port on the rh side of your laptop with DisplayPort symbol.
If you use an HP Power adapter, such as the two compatible units that I provided information on below there will be no problem at all.
"USB Type-C® power connector port,
SuperSpeed 5 Gbps port, and DisplayPort™
output (select products only)
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery."
The Maintenance & Service guide lists two compatible power adapters that have USB Type-C connectors. (Chapter 3, pg 23)
http://h10032.www1.hp.com/ctg/Manual/c06955910.pdf
45 W, nPFC, 3 pin, USB-C, 1.8 m (5.9 ft) HP L43407-001
65 W, USB-C, nPFC, travel adapter HP L21487-001
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community