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‎12-12-2022 03:08 PM

HP Recommended
Product: HP ProBook 450 G6 Notebook PC
Operating System: Microsoft Windows 11

When I try to charge my internal battery using a genuine power supply, it does not charge. When I use HP Support Assistant, it comes up with internal battery failure. I have used this battery from another laptop to see if it would work and on another laptop (same model), it works. So I know I have a MB issue. I have eliminated the MB issue down to a capacitor as I have a short across the capacitor and when I remove the capacitor, the short is removed and when I measure the capacitor, it shows it is shorted when it is de-soldered from the MB but I do not have or find any schematics or component list so I cannot find what the exact component is. I hope someone can help me please!

Thank you!

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