• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-11-2022 02:30 PM

HP Recommended
Operating System: Microsoft Windows 11

Recently, I tried to connect the HP ZBook Dock with Thunderbolt 3 with the HP ProBook 450 G8. The notebook does charge, but no data will be transmitted. I am unable to use the USB ports of the docking station or the DisplayPort. Does anyone know more about this issue and how to fix it? Thanks in advance.

Category:
1 person had the same question
2 REPLIES 2

‎03-11-2022 07:39 PM

HP Recommended

@michaelbeutler 

 

What is your HP ZBook Dock with Thunderbolt 3 ?  Which one is on the following list ?

 

  • HP USB-C Dock G5                         5TW10AA
  • HP USB-C/A Universal Dock G2             5TW13AA
  • HP 4.5 mm and USB-C Dock Adapter G2      6LX61AA
  • HP Thunderbolt™ Dock 120W G2             2UK37AA
  • HP Thunderbolt™ Dock 230W G2             2UK38AA
  • HP Thunderbolt™ Dock G2 w/ Combo Cable   3TR87AA
  • HP Thunderbolt™ Dock 120W G2 w/Audio     3YE87AA
  • HP Thunderbolt™ Dock G2 Audio Module     3AQ21AA
  • HP USB-C® Dock G4                        3FF69AA
  • HP USB-C® Universal Dock w/4.5mm Adapter 2UF95AA
  • HP USB-C® Universal Dock                 1MK33AA
  • HP USB-C® Mini Dock                      1PM64AA
  • HP USB Travel Dock                       T0K30AA
  • HP UltraSlim Docking Station             D9Y32AA

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-11-2022 11:07 PM

HP Recommended

Its the 1DT93AA#UUZ docking station.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.