HP Probook 430 G4 battery not charging, heats up

[Chenbendavid]

Hi all,

My laptop had had a great battery life over all, I've always took care and made sure to keep it unplugged when it hit the 100% and all. But today, the battery just stopped charging. I plug it in, and it constantly says "5:00 hours to full charge" and stays on 0%, kinda heats up below and the fan makes a pretty loud noise of hard work. when I unplug it, it shuts down in a few seconds. how do I fix this problem? 

Thank you!

[Dragon-Fur]

@Chenbendavid 

Start with the more obvious and easier option, consider:

Replace the battery

It appears that this situation is beyond the "testing" phase...

Nonetheless, if you want to do so, test the battery and the AC Adapter.

Run Component Tests – How to

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

Replace the Battery

Open

 HP ProBook 430 G4 Notebook PC - Maintenance and Service Guide

Parts and Replacement Procedure - Pages 61-62

Description                                                     Spare part number

Battery, 4-cell, 48 WHr, 4.21 Ah                        851610-855

Replacement and Purchase Options

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

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Good Reference

HP Collection of “how-to” videos

HP Video Gallery

• Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

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Find / Check for parts at PartSurfer / HP Parts Store

PartSurfer might be able to tell you exactly which parts came with your computer.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" are not available from HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

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While you have the case open, check for dust and the like - very gently clean if necessary.

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

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HP ProBook 430 G4 Notebook PC 

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