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HP Probook 430 G4 battery not charging, heats up

HP Recommended
HP Probook 430 G4
Microsoft Windows 10 (64-bit)

Hi all,

My laptop had had a great battery life over all, I've always took care and made sure to keep it unplugged when it hit the 100% and all. But today, the battery just stopped charging. I plug it in, and it constantly says "5:00 hours to full charge" and stays on 0%, kinda heats up below and the fan makes a pretty loud noise of hard work. when I unplug it, it shuts down in a few seconds. how do I fix this problem? 

 

Thank you!

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@Chenbendavid 

 

Start with the more obvious and easier option, consider:

Replace the battery

 

It appears that this situation is beyond the "testing" phase...

Nonetheless, if you want to do so, test the battery and the AC Adapter.

 

Run Component Tests – How to

 

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

 

Replace the Battery

 

Open

 HP ProBook 430 G4 Notebook PC - Maintenance and Service Guide

Parts and Replacement Procedure - Pages 61-62

 

Description                                                     Spare part number

Battery, 4-cell, 48 WHr, 4.21 Ah                        851610-855

 

 

Replacement and Purchase Options

 

HP Document:  HP Notebook PCs - Purchasing a Replacement Battery

 

--------------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

While you have the case open, check for dust and the like - very gently clean if necessary.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts / Procedures), Product Information (Specifications)...

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ProBook 430 G4 Notebook PC 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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