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‎12-27-2021 11:38 AM

HP Recommended
Product: 12B99UA
Operating System: Microsoft Windows 10 (64-bit)

I sent my laptop for repair.  Now they say they are waiting to recieve it.  FedEx says it was delivered weeks ago.

 

I can't find how to contact HP to resolve the issue.

Category:
1 REPLY 1

‎12-30-2021 12:12 PM

HP Recommended

Hi@mwillmek, Welcome to the HP Support Community!

 

Apologies for all the inconvenience!

 

Unfortunately,  Due to the pandemic, there is a delay in the Services. based on the part availability.

 

As we have limited support boundaries in the support community as of now.

 

The tracking website will be http://www.hp.com/repair

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

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