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‎10-14-2022 09:49 AM

HP Recommended
Product: HP Spectre 15-eb0000 x360 Convertible Laptop PC RCTO Base Model
Operating System: Microsoft Windows 11

Hello Sir,

 

I bought HP Specter x360 laptop . In specifications it shows 12 hours battery life. But from starting onwards i got maximum of 4 hours of battery only. I tried different brightness settings. Even in 0% brightness also battery drains with in 4.30 hours. Please help i am frustrated every 30 mins it takes more than 10% of battery. In which way i will resolve this issue can you explain what can i do to solve this issue.

Category:
7 REPLIES 7

‎10-14-2022 01:02 PM

HP Recommended

Hello @DEV2601 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we focus on the battery ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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‎10-14-2022 01:17 PM

HP Recommended

DEV2601_1-1665775032151.png

 

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‎10-14-2022 01:30 PM

HP Recommended

Hello @DEV2601 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.15 Rev.A20.9 MBAug 15, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update 

Intel Chipset Installation Utility and Driver

10.1.18412.8219 Rev.A0.5 MBFeb 5, 2021Download

Intel Integrated Sensor Solution Driver

3.1.0.4132 Rev.A0.7 MBFeb 5, 2021Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.B17.3 MBAug 27, 2021Download

Intel Serial IO Driver

30.100.2020.7 Rev.B0.8 MBFeb 5, 2021Download

Intel Software Guard Extensions Device (SGX) Driver

2.7.100.2 Rev.A8.5 MBFeb 5, 2021Download

Intel Thunderbolt Controller Driver

1.41.1094.0 Rev.A18.4 MBMay 17, 2021Download

 

(6) Change <power mode>

How to change power mode on Windows 11

See section <Change power mode via Settings on Windows 11>
Set <Best power efficiency> (saves energy by reducing the device performance when possible.)

 

(7) Restart Windows

(8) Test your notebook and battery runtime ...

(9) Please report your results

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‎10-15-2022 12:29 PM

HP Recommended

I tried it but no such difference was created.

Can you give me some another solution which I can try?

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‎10-15-2022 01:30 PM

HP Recommended
@DEV2601 wrote:

I tried it but no such difference was created.

Can you give me some another solution which I can try?

Hello @DEV2601 

What is the difference ? Is it better or worse than before ?

 

The next point would be to determine if you have too many unnecessary programs running in the background.

 

Kind regards

 

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‎10-16-2022 07:31 AM

HP Recommended

I think it is worse but not much worse. Now battery charge is also slow. And main concern is still battery drain which is now 20% drain in 30 min of YouTube video.

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‎10-16-2022 07:51 AM

HP Recommended

Hello @DEV2601 

 

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

 

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

 

ub6424_0-1665928318336.png

 

 

(3) Please report your results

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