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HP Spectre x360 - 15-df0004na

Recently I noticed that my HP SPECTREX360 CONVERTIBLE laptop battery swelled up to the point that it needed to be removed in order for the case, keyboard and mouse not to be damaged.

When I took this to my local HP authorised dealer in Malta, Europe where I live, who are also the HP representative for the island I received this unacceptable reply: 'Unfortunately, the Battery is restricted and cannot be ordered.'

This was after they had removed the battery from my laptop, rendering it useless as a laptop and must always be plugged into the power adapter to function. 

This is the only solution I am being given at this time and wanted to look for alternatives for a genuine HP battery replacement part. Was wondering if anyone could help me out please since I seem to be left with no solution.

In a world where parts can be easily shipped across the continent I find this hard to digest.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the information for the battery

The Maintenance & Service guide for your laptop (see chapter 3, page 22,item 17)
http://h10032.www1.hp.com/ctg/Manual/c06422405.pdf

 

The description and HP part number of the battery
(6-cell, 84-Wh, 3.64-Ah, Li-Ion; includes cable and speaker retention clips) L29184-005

 

Try the stores-eu 

https://www.google.com/search?q=HP+L29184-005+%2B+Malta&sca_esv=254eb9c569a53dbc&sca_upv=1&hl=en&sxs...

 

Here is a vendor in Malta

https://malta.desertcart.com/products/118814967-jiazijia-rr-03-xl-laptop-battery-compatible-with-hp-...

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

Here is the information for the battery

The Maintenance & Service guide for your laptop (see chapter 3, page 22,item 17)
http://h10032.www1.hp.com/ctg/Manual/c06422405.pdf

 

The description and HP part number of the battery
(6-cell, 84-Wh, 3.64-Ah, Li-Ion; includes cable and speaker retention clips) L29184-005

 

Try the stores-eu 

https://www.google.com/search?q=HP+L29184-005+%2B+Malta&sca_esv=254eb9c569a53dbc&sca_upv=1&hl=en&sxs...

 

Here is a vendor in Malta

https://malta.desertcart.com/products/118814967-jiazijia-rr-03-xl-laptop-battery-compatible-with-hp-...

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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