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‎12-15-2023 10:03 AM - last edited on ‎12-15-2023 03:10 PM by Retired

HP Recommended
Product: EX900

Ordered the ssd on flipkart, got it on the 7th of February 2023. Worked for the next two months, completely stopped working after that, does not show up on bios/boot manager. Tried to register the device on HP using S/N & P/N multiple times, never worked. I have tried contacting both flipkart and HP multiple times and have gotten nowhere. Tried to take it to a HP service centre, they themselves said that they could not find out anything about the ssd with the S/N & P/N and asked me to contact flipkart. Honestly after all that time, I gave up on trying to get someone to fix this.

 

This will probably be my final attempt at trying to get any help. Thank you for your time.

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2 REPLIES 2

‎12-18-2023 05:48 AM

HP Recommended

Hi @rayyy123,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎12-19-2023 02:13 AM

HP Recommended

As stated before, I have already tried the link that you have provided. It does not work, it says “Please enter a valid serial number”. I also took it to a service centre, they were also not able to verify it via the S/N for some reason.

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