12-23-2019 02:11 AM
My new SSD,which i bought from US few weeks back went dead when i tested in my HP Pavilion Dv6 1390ev laptop.After install windows 10 , suddenly laptop freezes and screen stuck,so i just switch off the power button for hard reboot (no other options available) after that SSD went dead not showing (wont be detected) either in bios or windows.I didn't even use it a day. I am now in Qatar and not going back to US soon.
How do I claim the warranty in Qatar either a free repair or replacement ? Please advise
HP SSD s700 2.5" 500 GB
12-23-2019 11:03 AM
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues. For these issues, you will need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP