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HP keeps saying I only have a 1 year warranty, when I purchased a unit with a 3 year warranty!

1 REPLY 1
HP Recommended

Hi @Jerryc2c,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

 

Also, please refer to this link to check the warranty status

 

I hope this helps.
 

Take care and have a good day.
 

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

VikramTheGreat

HP Support

I'm an HP Employee.


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