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HP Recommended
Hp Pavillion p7-1421 PC
Microsoft Windows 8.1 (32-bit)

My 4 year old Pavillion (OS Windows 8.1) is experiencing blue screen events after Microsoft applied updates.  Windows 8.1 is no longer supported (primiary, new product support).  I have been advised to update to Windows 10.  I am questioning whether this is a cost effective solution.  How long will Hewlett Packard support my Pavillion - software and hardware?  Does it make more sense to purchase a new computer with new product warranty / support?   

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SC-Retiree

 

Welcome to HP Support Forum. Your machine is

 

 

Source: https://support.hp.com/us-en/product/hp-pavilion-p7-1400-desktop-pc-series/5295962/model/5297025/doc...

 

Currently NO drivers for Windows 10 on its homepage

 

    https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p7-1400-desktop-pc-series/5295962/model...

 

Because your machine was released before August 2013 as indicated:

 

HP PCs manufactured before August of 2013 might not have a complete set of hardware and/or drivers required to use all of the features in Windows 10.
  • HP is not testing or developing Windows 10 drivers for these PC products.
  • If you choose to use Windows 10 some features, applications, and connected devices might not work as expected.
  • If you still wish to proceed with using Windows 10 on an untested system, please visit the Windows support site for information and support.
  • Already running Windows 10 on an untested device? To find available drivers for these products, see Where Do I Find Windows 10 Drivers and Software for My Model?

Well, you may consider to buy a new machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@SC-Retiree

 

Welcome to HP Support Forum. Your machine is

 

 

Source: https://support.hp.com/us-en/product/hp-pavilion-p7-1400-desktop-pc-series/5295962/model/5297025/doc...

 

Currently NO drivers for Windows 10 on its homepage

 

    https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p7-1400-desktop-pc-series/5295962/model...

 

Because your machine was released before August 2013 as indicated:

 

HP PCs manufactured before August of 2013 might not have a complete set of hardware and/or drivers required to use all of the features in Windows 10.
  • HP is not testing or developing Windows 10 drivers for these PC products.
  • If you choose to use Windows 10 some features, applications, and connected devices might not work as expected.
  • If you still wish to proceed with using Windows 10 on an untested system, please visit the Windows support site for information and support.
  • Already running Windows 10 on an untested device? To find available drivers for these products, see Where Do I Find Windows 10 Drivers and Software for My Model?

Well, you may consider to buy a new machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Gracias greatly!  That's the information I needed.  Great to have knowledgeable users a post away.

 

Best regards.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.