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02-04-2018 02:02 PM
My 4 year old Pavillion (OS Windows 8.1) is experiencing blue screen events after Microsoft applied updates. Windows 8.1 is no longer supported (primiary, new product support). I have been advised to update to Windows 10. I am questioning whether this is a cost effective solution. How long will Hewlett Packard support my Pavillion - software and hardware? Does it make more sense to purchase a new computer with new product warranty / support?
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Accepted Solutions
02-04-2018 02:36 PM
Welcome to HP Support Forum. Your machine is
Currently NO drivers for Windows 10 on its homepage
Because your machine was released before August 2013 as indicated:
- HP is not testing or developing Windows 10 drivers for these PC products.
- If you choose to use Windows 10 some features, applications, and connected devices might not work as expected.
- If you still wish to proceed with using Windows 10 on an untested system, please visit the Windows support site for information and support.
- Already running Windows 10 on an untested device? To find available drivers for these products, see Where Do I Find Windows 10 Drivers and Software for My Model?
Well, you may consider to buy a new machine.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-04-2018 02:36 PM
Welcome to HP Support Forum. Your machine is
Currently NO drivers for Windows 10 on its homepage
Because your machine was released before August 2013 as indicated:
- HP is not testing or developing Windows 10 drivers for these PC products.
- If you choose to use Windows 10 some features, applications, and connected devices might not work as expected.
- If you still wish to proceed with using Windows 10 on an untested system, please visit the Windows support site for information and support.
- Already running Windows 10 on an untested device? To find available drivers for these products, see Where Do I Find Windows 10 Drivers and Software for My Model?
Well, you may consider to buy a new machine.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.