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BGG2020
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Message 1 of 2
42
Flag Post

HP Spectra failure to power on

‎10-14-2020 12:09 AM

HP Recommended
Product: Example: Spectra 360

My laptop was working perfectly battery was a little low so I plugged it in and continued with a scheduled meeting. Just after I got a low battery notice. While checking to see that it was still connected, the computer went completely off and refuses to power back up.

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1 REPLY 1
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KrazyToad
HP Support Agent
HP Support Agent
18,154 18,131 1,138 1,142
Message 2 of 2
Flag Post

‎10-16-2020 10:19 AM

HP Recommended

@BGG2020

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

At this point I suggest you contact HP Support for Service Options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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