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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Spectre 360 - very hot at the bottom-left corner

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12-15-2017 09:21 PM
I bought the HP Spectre 360 last thursday (14th Dec) and started using it on 15th. Soon after using it, i find the bottom left corner of the laptop too hot and uncomfortable to hold or put on my lap.
Is this normal for the HP Spectre?
12-16-2017 04:07 PM
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I understand you have an issue with the bottom left corner of the PC being extremely hot,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you attempted to make use of a cooling pad? (please use one, if you don't have)
Do you have any issues with burning smell? I hope not, but if you do, please let us know!
While you respond to that, here's what you need to do:
Click here to see this video in full screen on YouTube.
Heat buildup can cause problems for any laptop (notebook). Generally, when temperatures inside the case rise to excessive amounts, the risk of damaging important internal components increases greatly. The most common cause of overheating is the accumulation of dust inside the laptop. The electrical components in a notebook generate heat and fans inside the notebook help move the air to keep the components cooled to normal operating temperatures. Inadequate cooling can cause excess heat to build up inside the case which can damage components. The sound of the fan running constantly may indicate that the laptop is getting hot and is not running as efficiently as possible and that there is a problem with accumulated dust clogging the air vents.
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
If the issue persists, please Contact HP to set up a repair/replacement order:
HP Support can be reached by clicking on the following link:
* Open link: www.hp.com/contacthp/
* Enter Product number or select to auto detect
* Scroll down to "Still need help? Complete the form to select your contact options"
* Scroll down and click on HP contact options - click on Get a Case & phone number.
They will be happy to assist you immediately.
If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.
If you would like to thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on the "Accept as solution".
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.