HP Spectre 360 won’t charge or power on , I tried hard resting it but it only blinks 3 times (white

[DSL496v]

This has happened before but it would always turn on in a few minute when I held the power button for a few seconds but it isn’t this time 

[Deep_World]

Hi @DSL496v,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

Suggested Steps to Try

1. Perform a Full Power Reset
   • Disconnect the charger from the laptop.
   • Press and hold the power button for 30–60 seconds.
   • Release the power button, plug in the charger, and try turning on the laptop again.
2. Check the Charger and Port
   • Ensure the charger is the original HP adapter and the cable isn’t damaged.
   • Try a different wall outlet.
   • Look for any debris in the charging port that could prevent proper connection.
3. Attempt Minimal Boot
   • Remove any peripherals (USB drives, external devices) and try turning on the laptop with only the charger connected.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[DSL496v]

I tried the above mentioned things but it didn’t help so I went to the help centre and they said it was a problem with the charging IC . They didn’t have the component and could only change the whole motherboard , which would cost a lot and suggested I rather get a new laptop so that’s probably what I’ll do .

[Deep_World]

Hi @DSL496v,

Thanks for your response . 

We truly appreciate you choosing HP and are sorry we couldn’t provide a more cost-effective repair option in this case. If you’d like assistance selecting a new HP laptop that best fits your needs, or if you have questions about data recovery or recycling options, please let us know we’ll be happy to help.

Thank you for your understanding and for being part of the HP family.

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

Stay fantastic, and have an amazing day ahead! 

Best Regards,

Deep_World