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‎09-08-2025 01:53 PM

HP Recommended
Product: HP Spectre x360 - 13-aw0023dx
Operating System: Microsoft Windows 11

My external USB connected keyboard has been acting funky lately. I lifted my HP Spectre 360 Notebook and saw that the back case was bulging. After researching, I've seen that others have had similiar problems and that they were caused by a "bulging battery".  I purchased this notebook in 2020 and it is no longer covered under warranty. Is this an issue for anyone else?

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1 REPLY 1

‎09-08-2025 02:27 PM

HP Recommended

All Lithium Ion batteries can swell. It happens in phones and other laptop brands. You have to get the battery out of the laptop and replace it. Otherwise it may continue to swell and cause physical damage. Here is a teardown video. Battery is about 2:30 in

 

https://www.youtube.com/watch?v=FeTlBWj6cks

 

Part is L60213-2C1

 

This is a viable replacement battery for you:

 

https://www.amazon.com/RR04XL-Replacement-13-aw0001lm-HSTNN-DB9K-HSTNN-OB1M/dp/B09TXMHQ9Z/ref=sr_1_2...

 

 

Post back if you want a genuine HP battery as that will take a bit more effort to find. 

 

 

Removing & replacing parts for HP Spectre x360 13-aw0000 | HP Computer Service
Removing & replacing parts for HP Spectre x360 13-aw0000 | HP Computer Service
amazon.com/RR04XL-Replacement-13-aw0001lm-HSTNN...
In this video, we will see how to repair and replace various parts when servicing or upgrading your HP Spectre x360 13-aw0000 computer. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved performance. You can
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