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HP Recommended
Spectre x360 AE0000
Microsoft Windows 10 (64-bit)

I have updated my Spectre x360 to latest bios, windows updates and even checked for latest drivers. Battery is set to better battery and brightness is set to 50% to conserve battery. On a straight only browsing and emails through outlook, battery discharges in 5 hrs, with best battery and dim brightness another 30 mins extension. Just purchased this a week back on 1 june. Any suggestions. Product claims 16 hours was hoping for just 10 hours atleast 

4 REPLIES 4
HP Recommended

Hi@Vinoad, Welcome to the HP Support Community!

 

I understand that notebook has an issue with the battery is draining quickly.

 

Let's try this:

Run hardware diagnostics test on battery and Charger:

Use the following steps to open the Component Tests menu.

  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. On the main menu, click Component Tests.
  4. The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.
  5. To run both tests simultaneously, in the Component Tests menu, click Power Source, and then click Run once. Each component can also be tested individually.

AC Adapter Test:

The AC Adapter test provides an interactive test to determine if the AC power adapter is functioning properly. A good battery is required for this test. Before running the AC Adapter Test, HP recommends verifying that your computer can receive power by connecting a known working AC adapter.

Follow these steps to perform the AC Adapter Test.

  • In the Component Tests menu, click Power, and then click an AC Adapter Test.
  • Click Run once.
  • The AC Adapter Test begins.
  • When the test is complete, the results are displayed on the screen.

Battery Test:

Follow these steps to perform the Battery Test:

  1. In the Component Tests menu, click Power, and then click Battery.
  2. Click Run once. The Battery Test begins.
  3. When the battery test is complete, the results are displayed on the screen. For additional battery information, click Battery Details.

 

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

HP Recommended

The battery is showing normal when the component test has been run. It says no problem with battery. Note this laptop is only 20 days old. 

HP Recommended

Ac and Battery test showing as passed and normal respectively. Battery report showing drain of 22% in 1 hr

 

09:22:52 Active Battery 100 % 64,518 mWh 10:34:32 Active AC 77 % 49,973 mWh

HP Recommended

Hi@Vinoad,

 

HP Notebook PCs - Improving Battery Performance (Windows) link

 

https://support.hp.com/au-en/document/c01297640

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