HP Spectre Folio 13-ak0000 won't boot up

[JJPlumber]

I have an HP Spectre Folio 13-ak0000 leather bound laptop.  I started having blue screen lockups and system rebooting itself.  Finally the laptop would not turn back on.  After several tries it started in safe mode but would not let me make and changes or reset it.  finally would not even boot up at all.  Tried many times and finally said rewriting BIOS.  Left it plugged in but somehow power went out to it overnite so have to assume motherboard is shot.  It is out of warranty.  The local HP authorized repair center won't touch it.  I have filed several repair tickets with HP asking for them to give me an estimate or if I can just send in for repair - knowing I have to pay for it.  They just keep closing the tickets with no explanation and no correspondence.  I just want to see if someone can repair it and NOT for free.

Any suggestions are appreciated.

[praveenbv]

Hi@JJPlumber, Welcome to the HP Support Community!

We reviewed your post and I understand that the notebook is not Powering ON and stuck on the Blue screen issue.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Turn off the computer, press, and hold the Power button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics drive(W10 only).)

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.
 

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[JJPlumber]

Hello, Praveenbv.

Still haven't heard from anyone after sending my information