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‎08-24-2020 01:59 PM

HP Recommended
Product: HP Spectre Rechargeable Mouse 700

The mouse sensor stopped working and it’s fully charged. Is there any way I can fix this? I got this June 25 and my warranty said it expired on June 16 which doesn’t make any sense. 

1 REPLY 1

‎08-25-2020 08:36 AM

HP Recommended

@Joyceex 

The warranty starts when the PC is BUILT, not when it is sold.  You should have registered it with HP to get the warranty date reset. So now, you need to contact HP Customer Support to make that happen.

 

HP International Support: http://welcome.hp.com/country/w1/en/support.html

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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