HP Spectre USB C port emits smoke

[dixit18]

My HP Spectre (2 years old only), emitted smoke when plugged in and stopped charging. I tried plugging again, and smoke was emitted again. I used HP charger only, and have taken great care of the product. This however felt like an extremely big safety concern. Few weeks leading to this, I had observed it got hot easily even with light tasks, and had to switch it off at times. Now my device battery is dead, hence won't start and can't charge it. How can I fix it? It's not in warranty, but even if it were I'm afraid if it can be hazardous to use it. 

[A_Gayathri]

Hi @dixit18,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Spectre USB C port emits smoke. Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!