-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Spectre X2 BIOS Update Failure

Create an account on the HP Community to personalize your profile and ask a question
03-09-2019 06:56 PM
Hi maybe a little late. i have had this for awhile, my spectre just kept crashing, even though this is a bios issue with Hp spectre models, it is direct relation to windows 10, you will find if you go back a few upgrades of windows 10. That is if you eventually get it to boot and stay booted., which eventually you will.
stop superfetch running and then disable prefetch type 0 in the prefetch modify. Go into Prefetch and delete everything leave ReadyBoot folder. Make all files in Prefetch Folders Read only.
go back into prefetch ReadyBoot delete ReadyBoot.etl and make your own read only ReadyBoot.etl just with notepad, mine simply says "HP has No Idea What they are doing anymore" but really it doesnt matter what is in it.
Reboot.
check that they are all still read only, The Prefetch will still populate but the thing is the ReadyBoot.etl wont get altered.
This may not help in all cases and sometimes will still crash but will be better,
Go in and chek your event viewer at the times of crashes and if this is related to the Critical Kernel 41 cat 63 boot problems then this will be your current fix untill if ever the BIOS for these models get fixed and we can use up todate windows 10
It has cost me a fortune, replaced motherboards, tech support, geeks looking at it, no one got it right.
Except a Japanese Geek on the web who obviously got sick of throwing money at it.
05-21-2019 11:48 AM
Can confirm successfull update from F25 to F32
Standard update from ***.exe failed.
Just create a bootable usb flash with latest bios
DO NOT BOOT from usb flash
Power off pc, put usb flash drive and run automated restore bios (win+b key and power. hold power for 5sec) --please google
05-21-2019 03:11 PM
Can confirm that it didn't work for me. Every attempt using ctrl-b has ended with the F32 bios specifically downloaded for the serial number of my tablet telling me that the bios is incompatible. Every bootload attempt has ended with an error. And every automated attempt has ended with fail.
Now, I keep the backlight on my keyboard turned on. And when I want to power down, I hold the power key until the backlight goes off. It's seven seconds of nuisance I'll just live with.
12-05-2019 01:45 AM
My HP Spectre x2 - 12 a004tu at F.04 firmware (2015 original) refused to upgrade using the automatic softpaq method.
However today I used the Windows-B method with a USB flash drive to successsfully upgrade to F.33 (2019). I'm happy to say that it now charges with a non HP charger though it still pops up a compatibility warning. It also allows the charger to charge through a expansion interface that has a PD compatible USB-C connector (with a compatibility warning). This has been my main gripe with this machine, so I'm rather happy to have this solved.
12-07-2019 01:27 PM
@stick50jr
Thank you for posting on the HP Support Community.
If the AC adapter is defective and the computer is under warranty, replace the AC adapter.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
- « Previous
- Next »