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‎05-27-2020 10:32 AM

HP Recommended
Product: ExamHP Spectre X360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

My charging Port is not working properly, It will only charge if adapter plug is put in at a certain angle.  I have tried 3 different power cords and it is the same. 

 

Please help?

2 people had the same question
1 REPLY 1

‎05-27-2020 10:52 AM

HP Recommended

The connector is likely broken, this happens a lot. If you are lucky the power jack is on a separate board, if not then you will need to replace the mainboard or have it repaired. You can check the maintenance and service guide that is downloadable at support.hp.com to see part numbers and whether the board is separate.

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