HP Spectre X360 Glitchy

[Shane238]

I have the below laptop HP Spectre x360. This laptop has always been incredibly glitchy and the fan is always overworking. Has there been any fixes over the years? Or perhaps a refund/credit for providing a faulty laptop? Thanks!

Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID 148647C8-A1DA-485F-AA96-32095E94A8CB
Product ID 00325-81581-98092-AAOEM
System type 64-bit operating system, x64-based processor

[Max3Aj]

@Shane238, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here’s a step-by-step guide to help you resolve or significantly improve the situation:

Update BIOS and Drivers

Outdated firmware and drivers can cause instability and overheating.

• Update BIOS: Visit the HP Software and Driver Downloads page → Enter your product name (e.g., HP Spectre x360) → Download and install the latest BIOS.
• Update Intel Chipset and Graphics Drivers: Use HP Support Assistant to automatically detect and install updates.

Clean the Air Vents and Fan

Dust buildup can cause the fan to overwork.

• Use compressed air to blow out dust from the vents.
• If you're comfortable, open the back panel and gently clean the fan using a soft brush or compressed air. HP Cleaning Guide

Adjust Power Settings

High-performance settings can keep the CPU running hot even when idle.

• Go to Control Panel > Power Options.
• Select HP Recommended or Balanced.
• Click Change plan settings > Change advanced power settings.
• Under Processor power management, set Maximum processor state to 80–90%.

Check for Background Processes

Too many background apps can cause CPU spikes.

• Press Ctrl + Shift + Esc to open Task Manager.
• Go to the Startup tab and disable unnecessary apps.
• Monitor the Processes tab for any app using high CPU or memory.

Run HP Diagnostics

Check for hardware issues using HP’s built-in diagnostics.

• Restart your laptop and press Esc, then F2 to enter diagnostics.
• Run the System Tests > Extensive Test.

Consider a Clean Windows Install

If glitches persist, a clean reinstall of Windows 11 can help eliminate software conflicts.

• Use the HP Cloud Recovery Tool or Windows Media Creation Tool to reinstall the OS. HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support