HP Spectre X360 Keyboard not working

[DT42]

I have a SPECTRE 13T-AE000 . I am also having a problem with the keyboard. I have looked online and there are a fair number of reports that within about 18 months, the same pattern of keys (usually the home row or the one above it--all keys except the middle two) fail, and it is a hardware issue. The pattern suggests to me that particular connections are failing in a lot of the laptops.

[KrazyToad]

@DT42

Since this is a Hardware issue and the Keyboard needs to be replaced, I suggest you contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you

[DT42]

Thanks.  I did so, but the issue is that this seems to be a not uncommon failure, and replacing the keyboard costs almost half as much as the computer (well above $400). 

[asmita6658]

@DT42

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.