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- HP Spectre X360 Late 2017 Won't Power On

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03-13-2023 12:35 PM
Product: HP Spectre x360 - 13-ae013dx
My HP Spectre x360 from late 2017 suddenly won't charge nor power on. Charging light is on but when pushing power button, it lights up but then turns off. No fan or display turns on. No sound either. Battery is in very good condition and have tried troubleshooting guides from HP but still no success. Any suggestions?
HP Spectre X360 Late 2017
Model 13-ae013dx
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