HP Spectre X360 - Plugged In, Charging BUT losing % Wont Turn On W/O Battery, New Battery Tried, AC

[ENRKyle20]

I agree 100% that SOMETHING needs to be done on a mass scale to fix this problem!

I am sorry I do not have any specs or info on repairing the problem.

I was fortunate enough to get it replaced out of warranty - I suggest starting a thread and keep your fingers crossed that a HP Employee notices and helps. 

I love HP but I literally cringe any time a Spectre or X360 comes in the door for a repair. 😞 

[1sealyon]

I have the same problem, but the adjacent cap is burned and shorted. It looks like an 0603 cap (0.05 - 0.1 uf ~ 25 VDC). I removed the cap but the solder pad is gone. Bad cap on the mother board near the charging circuit.

[JHOOKE]

I am having the same problem with a spectre x360 15-BL012DX I bought for my wife. It won't turn on and it's just outside of the year warranty. HP wants $1000 for a new motherboard! How do I contact them? This is ridiculous to pay that much for a $1500 computer that is barely a year old.

[DarrenWebb]

Also have the same issue with the burnt out Cap! Mine was nicely hidden behind a sticker, which shows the signs of burning on the back.

HP Support, can we get these fixed outside of warranty, it is obviously a design or component quality issue. Alternatively is there a cheaper repair route considering there are a few of these now?HP Spectra Capacitor fault