HP Spectre X360 Screen Issue

[Barbara723]

I am another victim to the HP Envy 360 screen problem.  My screen has popped out at the left top corner, which I see has happened to a lot of people.  Is HP recalling the Envy 360 due to all of the screen issues?  Will HP fix the issue with the screen popping out?  How can this best be repaired? 

I am outside of the warranty time period, but this computer is barely used as I use my iPad most of the time.  My previous HP laptop that I used daily never had this problem.  This is really unacceptable for a computer that was never dropped and sits on a desk all day.

Please Respond

Thanks!

[Nal_NR]

Hi @Barbara723,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can provide more options.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.